Pokie Mate Casino Review

DO NOT UNDER ANY CIRCUMSTANCES SPEND MONEY AT THIS "CASINO" ITS A RORT, A SCAM, AND YOU WILL NOT GET PAID OUT IN THE EVENT THAT YOU WIN.I joined PokieMate because they have my favourite game and no one else seems to. I deposited a few times, and ended up winning $5,000, and playing it back down to $3,000, then tried to withdraw. I went through the process of verification, and understand that sometimes it takes a few goes, but these guys are pretty unreasonable. I eventually had my account validated, then waited for my payout, which didn't come, instead, I got an email saying I had breached one of the terms and conditions of the deposit bonus I received. If you take a deposit bonus, you may not place a bet of more than 20% of the bonus amount that you received (because somehow, this reduces fraud?). I said surely I had exceeded the wagering requirement by the time the bet was placed, but you must bet 35X the deposit and bonus amount, in my case, a deposit of $50.00 AUD with a deposit bonus of $37.50, means a wagering requirement of $3,062.50 AUD, before one can place a bet that exceeds 20% of the deposit bonus, which was $7.50 in my case. I was furious, but I copped it on the chin. It is one of their terms and conditions, even if it's sole reason is to invalidate peoples winnings.Stupidly, I got sucked in again, and chucked in another $50.00. I did not take up any deposit bonus as I did not want a repeat of the last time, I thought, what could they possibly do this time? Well this time I won $10,000 AUD. I played it down to $9,500 AUD and tried to withdraw, however my account had apparently become unverified?!? I spoke to customer service and told her that my documents were still listed on my account and that they were already verified. She told me just to upload my documents again and it will unlock the account so I can withdraw. I did that, and it then allowed me to request a withdrawal, but a few days later, my withdrawal is cancelled, and the funds returned to my player account. No email, no notification, just nothing. I contacted support again and they said I need to resupply my documents. I tried arguing, but I needed the cash so I just supplied them again. The response to this was that "the system" had "flagged my account for further verification" and that I now needed to provide selfies of me holding my documents, both front and back. Have you ever tried to take a clear selfie of yourself with an A4 water bill that is perfectly lit, totally clear and 100% legible? I'm telling you, it's impossible. Finally, after about 6 attempts, they accepted those documents, but they weren't done yet, after those were okayed, they then requested notorised copies of each of the documents. I said, if the selfies don't verify anything what was the point of requesting them? They just say sorry, "its the system" I can't do anything, just provide the documents. At this point I made a formal complaint. Their website says they will reply in the shortest time possible. I imagine they haven't gotten to mine that I sent a week ago given the overwhelming number of complaints they must have...I spoke to someone on chat again today who again said "just provide them" which I will, but God help them if they ask me for anything else, because I asked what documents they would need next so that I could gather them now and save myself a week, and she said that is all.GOD HELP THEM IF I DONT HAVE THAT MONEY IN MY ACCOUNT NEXT WEEK

These people are corrupt they first wouldn't accept id then promised once I had it verified my money would be paid out I gave them 2 bills with address's, passport, bank card a screen shot of deposit the bank statement showing deposit and my photo card, once verified I tried again to get the 8500 I was owed . But nope it disappeared out of my account when I questioned this they said it's been approved so I we t ahead and spun the wheel then I git an email saying I had broken their rules by doing a bonus, then to add to the insult they put 250 in my bank! If anyone knows who can help me dispute this please me know.!!@

Another flashy new online casino with no regulation or certification.DO NOT DEPOSIT AND EXPECT TO WITHDRAW.The website indemnifies itself with:"Anyone entering the website and engaging in the online gambling activities provided does so at their own risk. Both the website and Services are provided “as is”.7.2 You hereby acknowledge the risks of engaging in online gambling activities and agree with the possibility of losing money in the process. The Services and games advertised on the website come with no express or implied warranty relating to satisfactory quality, fitness for particular purposes, conditions of merchantability, accuracy or completeness or infringement of applicable laws and regulations in a particular jurisdiction. Any potential damage or loss suffered while making use of the website and/or our Services come at your own risk and you hereby agree to waive claims to compensation of any kind in regards to this aspect.7.3 In case of a malfunction, all bets and payouts will be declared void."Once signed up you will receive 1-2 emails per day, sometimes claiming small bonus amounts deposited to lure you back. Unsubscribing requires emailing support.

I made a small deposit of $40 with a $20 added bonus and ended up winning $6800, upon playing i just thought i would have to play out most of it so i played it down to $5300 and then checked if i could withdraw it said the whole balance was allowed, Happy days i thought so i withdrew $4500 and lost the remaining who cares right well i provide my identification,Drivers licence,Medicare,Bank,Cards,Proof of Address,well received a email informing me that my account was flagged for possible fraud to take photos of all cards and documents with myself in the picture so i did then with the email i had said that my bank statement was arriving in a day or so that i would just send it anyway, so i received a email" Your account has been fully verified so waited a few days for the money it never came so i asked why get this now they want my bank statements all of a sudden so i log back in all the cash is back in my gaming account so i blew another $1000 thinking they would like that now it has been over two weeks and every time i contact live chat they ask me if i have sent the Bank Statements which i have 5 times as 17 pages of them and the email address documents@pokiemate.com will not return any requests of me asking if they have received them online chat keeps telling me up to 5 days to verify once they have them so i would not advise to play this casino

Deposited with a small bonus. Played through bonus then started to win. Ended up winning a few thousand. Upon going to withdraw the winnings I have been informed that the winnings were canceled. They claim some obscure rule was broken. Though I made sure not to exceed gambling rules while having a bonus. The money is gone. The loyalty points gone. And oddly the original deposit was returned. Do not play at this casino. ​​​​​​​DO NOT PLAY AT THIS CASINO.

DO NOT PLAY AT THIS CASINO!!! Over the past six cayz I have been playing at Pokie Mates!In this time I had made several withdrawals as i had been playing well. The total of the withdrawals came to $5000. Now in ghe past i have at another casino lost my winnings due to a breach in bonus terms which I had to own. So affter that i have made sure to be clear on bonus terms and am vigilant to stick with in the guide lines and know i did not breach them. They are now refusing to pay saying i have breached the terms and committed bonus abuse on the 31st March. Knowing i have not i go to my games history to prove I have not. However there is no history of game play at all and when I have requsted it and ask for proof that I have breached they come back with the comment "trust us you have breached terms and conditions" with no evidence and ignore my request and right to be able to access and view my playing history

Well i visited this casino and i used the 20 free spins and i was surprised that when i open the slot i received it immediatley ! This is a plus for this casino ! I won from free spins 0.25 cents and i continue to the same game and i lost in few second !Also i dont understand why the minimum withdrawal is 350 euros ( with bank transer ) !For me this is an average casino because the fairness of slots and the minimum withdrawal

Idont know exactly the reasons why this casino is on the blacklist, but i immediately have an idea.... The banking methods options offering to the players are very poor, basically you just withdraw your winnings with a credit card or a bank account, which is very frustrating when you are an electronic walet user... I dont really like this, i dont use to register or play in casinos that doesnt guarantee the security of your deposited funds,,, im gonna pass from this.