Redeem the bonus at the casino cashier.
Worst casino I've ever played at!!!! Over 2 months now and still waiting to receive my withdrawal. They don't reply to emails. I have even rang them and they say to call back later to speak with accounting department, who never seem to be working regardless of what time I ring. Steer clear... absolute scammers!
worst site ever! do not play here. customer support is almost non exsistent. waiting over a month to receive my withdrawal :(